E-DaM 2021 Abstracts

Area 1 - E-DaM
Full Papers

Area 1 - E-DaM

Full Papers
Paper Nr: 1
Title:

Do Employees Stay Satisfied in Times of Digital Change? On How Motivation Aware Systems Might Mitigate Motivational Deficits
Authors:

Frederike M. Oschinsky and Bjoern Niehaves
Abstract: Fostering motivation seems a crucial parameter at the time of the global pandemic and far beyond. It helps master the challenge that employees spend up to half of their working time in an unproductive manner – especially when using technology. Against this background, Information Systems (IS) research started to design systems capable of supporting employees in enhancing their productivity and focus at work: attention aware systems. We follow up on the regarding design implications in current literature and similarly propose the development of motivation aware system to enhance employee motivation. We suggest to follow a mixed-method approach to study whether the development of these systems could be seen as a promising avenue. Also, we outline how to design such systems and point at possibilities for future research.
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Paper Nr: 2
Title:

Scan&Go: Understanding Adoption and Design of Smartphone-based Self-checkout
Authors:

Dennis Lawo, Thomas Neifer, Margarita Esau, Philip Engelbutzeder and Gunnar Stevens
Abstract: Since stationary self-checkout is widely introduced and well understood, previous research barely examined newer generations of smartphone-based Scan&Go. Especially from a design perspective, we know little about the factors contributing to the adoption of Scan&Go solutions and how design enables consumers to take full advantage of this development rather than being burdened with using complex and unenjoyable systems. To understand the influencing factors and the design from a consumer perspective, we conducted a mixed-methods study where we triangulated data of an online survey with 103 participants and a qualitative study with 20 participants. Based on the results, our study presents a refined and nuanced understanding of technology as well as infrastructure-related factors that influence adoption. Moreover, we present several implications for designing and implementing of Scan&Go in retail environments.
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Paper Nr: 3
Title:

Propositions towards the Impact of Moral Values in Information System Design on Information System Success Depicted by the DeLone & McLean Information System Success Model
Authors:

Lukas G. Fitz and Jochen Scheeg
Abstract: This paper develops six propositions concerning the impact of moral values in information system design (MVISD) on information system (IS) success by utilizing the IS Success model of DeLone and McLean (DMISSM). The propositions are grounded on moral objectives identified in MVISD design literature and their conjunctions with DMISSM dimensions. An overview of related literature and an explication of the identified research gap are provided beforehand. New research opportunities emerging from the findings of this paper are outlined at the end.
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Paper Nr: 4
Title:

Exploring Dashboards as Socio-technical Artifacts: Literature Review-based Insights
Authors:

Aleksandra Revina
Abstract: In times of Big Data and rapid changes, managers become increasingly reliant on dashboards to make fast and informed decisions. The advantages of dashboards are evident even at the beginning of Business Intelligence deployment in organizations. To address the inability of humans to deal with large amounts of data, dashboards are a typical instrument to represent business-critical information in a comprehensible manner. However, there are many difficulties in managing the needs of individuals, teams, and organizations together with the technology in the context of socio-technical systems. While a broad range of technologies for dashboards’ creation exists, the question remains in how far dashboard solutions consider the needs and preferences of their primary addressee – human worker. This paper addresses this question by offering a systematic review of recent literature on dashboards. The study focuses on the end-user perspective and includes domains, goals, design process and dashboard characteristics, technologies, and impacts of dashboards’ application in organizations. In conclusion, research gaps and potential directions are summarized.
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Paper Nr: 5
Title:

It’s All about Saving Lives: Towards a Virtual Learning Environment for the Rescue Chain
Authors:

Caroline Ressing, Anna Zeuge, Andreas Weigel and Bjoern Niehaves
Abstract: Simulating road accidents in a virtual reality (VR) environment and making the rescue chain experienceable is valuable because it allows users to practice their behaviour and react more confidently and effectively in an emergency. Following the Design Science Research Methodology (DSRM), we present the different steps needed for the development of the VR demonstrator. Since the links of the rescue chain (cordon off the accident scene, send an emergency call, provide first aid and hand over to the paramedics) will be simulated realistically, potential first responders can practice their behaviour and learn from their mistakes. The aim is to impart competencies sustainably and thus to save lives.
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